Managed AI

Keep the system working. Improve it when the evidence says to.

Production AI needs an operating owner. Core protects continuity; Pro adds proactive care and a practical improvement loop.

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Pro is included at launch.

A production implementation includes about 3 months of Managed AI Pro so the live system can be observed, investigated, and tuned through its first operating period.

Afterwards, continue with paid Pro or fall back automatically to Core without losing the system.

01

Free AI PoC

Prove one selected workflow

02

Production

Engineer the proven capability

03

Managed AI

Keep it working and improving

Two clear service levels

Choose continuity or proactive operation.

Both levels keep an agreed operating relationship around the production system. Pro adds active investigation, optimisation, and service improvement.

Core

Keep the system working

Keep the production system working

Reactive incident response

Essential maintenance and security updates

Core is the automatic fallback after the included Pro period if paid Pro is not continued.

Pro

Operate and improve proactively

Proactive monitoring

Investigation

Optimisation

Reporting

Priority support

Reasonable minor improvements

Reasonable minor improvements stay within the agreed service boundary; larger changes are scoped separately.

A continuous operating model

No paid handover tier between proof and production.

The public path is deliberately simple: prove one workflow, build the production implementation, then operate it under Core or Pro. Ownership and hosting choices do not disappear when the support level changes.

Observe

Use operational evidence rather than assumptions to see how the live system behaves.

Respond

Handle incidents and essential maintenance under the agreed service boundary.

Improve

With Pro, investigate patterns, optimise behaviour, and make reasonable minor improvements.

Retain control

The customer keeps the system and customer-specific source ownership when Pro ends.

Managed AI starts with a system worth operating.

Begin with one focused proof. If the evidence supports production, the operating model is already clear.

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